Warranty Policy
At TAI Paddles, we are committed to providing you with the highest quality paddling equipment. We offer a 1-year limited warranty against manufacturing defects. This warranty does not cover damage from normal wear and tear, misuse, improper use, or alterations (e.g., sanding, painting).
What is Covered:
- Manufacturing Defects: We will repair or replace any product with a manufacturing defect, at our discretion.
What is Not Covered:
- Normal wear and tear
- Misuse or improper use
- Alterations or modifications to the product
How to Make a Warranty Claim:
- Proof of Purchase: You must provide proof of purchase for all warranty claims.
- Inspection: Once we receive your claim, we will inspect the product to determine if it qualifies for repair or replacement.
- Replacement: If the product is deemed defective, we will exchange it for a new item within 2 weeks.
Shipping Costs:
Replacement Shipping: TAI Paddles will cover the cost of shipping your replacement product.
Limitations:
TAI Paddles is not responsible for any costs, losses, or damages resulting from the use or loss of the product.
For any warranty claims or questions, please contact our customer service team at info@taipaddles.com.
Thank you for choosing TAI Paddles for your paddling adventures.